FAQ's
Frequently Asked Questions
1. How Do Returns Work? +
We want you to love your Starlet product! If you’re not completely satisfied, we’ve got you covered. Just email us at Support@starletprofessionalinc.com to start your return process.
2. Can I Take This Bag on a Flight? +
Absolutely! The Starlet Travel Bag is designed to meet carry-on requirements worldwide, including approvals from:
• TSA (USA)
• CAA (UK)
• OTS (Australia)
• ATSA (Air Transport Security Authority)
• CATSA (Canada)
It’s perfect for most flights, especially in the Western Hemisphere!
3. Does the Starlet Bag Fit Under the Seat on a Flight? +
Yes! The Starlet Bag is a carry-on that fits under most airline seats. Bring it along with your personal items for free, saving you space and hassle.
4. How Much Can I Pack in It? +
You can easily pack up to 10 days’ worth of clothes, including 2-3 wrinkle-free dresses, so you’re ready for any adventure!
5. What Is the Bag Made Of? +
Our bag is crafted from high-quality vegan PU leather that’s both sustainable and eco-friendly.
6. How Much Does the Starlet Bag Weigh? +
The Starlet Bag weighs just 2.2 lbs (1 kg)—super lightweight for effortless travel!
7. Does the Roller Edition Have a Trolley Sleeve? +
Yes! Both the Classic and Roller Edition bags come with a convenient trolley sleeve for easy handling.
8. What Are the Dimensions of the Bag? +
The Starlet Bag measures 20.5” x 9” x 13” inches, making it the ideal size for your travel needs.
9. Is It Waterproof? +
Absolutely! It’s made with waterproof nylon, keeping your belongings safe from unexpected spills or rain.
10. Is This the Official Starlet Website? +
Yes! Our official website is www.starletprofessionalinc.com, and you’re in the right place.
11. Why Isn’t My Tracking Number Working? +
Tracking numbers usually activate 3-5 working days after your purchase, once your package reaches its first checkpoint. If it’s been over 5 days, contact us at Support@starletprofessionalinc.com, and we’ll assist you!